Thursday, January 16, 2020
Job Satisfaction, Work Environment, and Rewards:
Job Satisfaction, Work Environment, and Rewards: Motivational Theory Revisited labr_496 1.. 23 Lea Sell ââ¬â Bryan Cleal Abstract. A model of job satisfaction integrating economic and work environment variables was developed and used for testing interactions between rewards and work environment hazards. Data came from a representative panel of Danish employees. Results showed that psychosocial work environment factors, like information about decisions concerning the work place, social support, and in? uence, have signi? cant impacts on the level of job satisfaction.Maximizing rewards did not compensate public employees to an extent that ameliorated the negative effects on job satisfaction of experiencing low levels of any of these factors whereas in? uence did not impact job satisfaction of private employees. 1. Introduction Although job satisfaction is not considered an economic variable in itself, several studies in a labour economic context have highlighted that low job satisf action is a determinant of resignations from the work place; see Akerlof et al. (1988), Blank and Diderichsen (1995), Clark et al. 1998), and Kristensen and Westergaard-Nielsen (2004). Other studies have shown an impact from job satisfaction on phenomena that are more dif? cult to observe directly, such as intention to leave the work place (Bockerman and Ilmakunnas, 2005), motivation and absenteeism (Keller, 1983; Tharenou, 1993), and counterproductive behaviour (Gottfredson and Holland, 1990). Work environment has been found to in? uence labour market outcomes in terms of early retirement (see Lund and Villadsen, 2005), employee long-term absence from work due to illness (see Benavides et al. 2001; Hemmingway et al. , 1997; Lund et al. , 2005), short-term sickness absence (see Munch-Hansen et al. , 2009), and productivity (see Cooper et al. , 1996). Within traditional economic theory, work environment factors have tended to be modelled as job attributes, seen as hazards at work for which compensating wage differentials are to be paid. The theory of compensating wage differentials goes as far back as Adam Smithââ¬â¢s book, Wealth of Nations, from 1776, where equalizing wage differentials adjust the net advantages of different jobs.This makes it possible to achieve general labour market equilibrium when work places, preferences, and technologies are heterogeneous. Rosen (1986) reviews the various studies on the area and ? nds evidence of compensating wage differentials especially for physical working conditions, like shift work, heavy, dirty, or dangerous work. Other studies ? nd no evidence of compensating wages differentials (see Ehrenberg and Smith, 1994) or, in cases where workers do receive compensating wages differences, that the compensation does not re? ct their true preferences (see Lanfranchi, 2002). Lea Sell ââ¬â Bryan Cleal (author for correspondence), The National Research Centre for the Working Environment, Lerso Parkalle 105, 2100 Copenhag en, Denmark. E-mail: [emailà protected] dk. LABOUR 25 (1) 1ââ¬â23 (2011) DOI: 10. 1111/j. 1467-9914. 2010. 00496. x JEL J6, J28, J30, J31, J45, J81 à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd, 9600 Garsington Rd. , Oxford OX4 2DQ, UK and 350 Main St. , Malden, MA 02148, USA. 2 Lea Sell ââ¬â Bryan ClealAccording to the theory of compensating wages differentials, the equalization of total compensation is dependent on both perfect mobility of workers and perfect information for workers and ? rms. Both assumptions are questionable. Mobility may be, at least temporarily, limited by factors such as a high unemployment rate or family ties, restricting job choice to a speci? c mix of working hours, pay, or location. Likewise, full information regarding working conditions, especially when drawing in psychosocial work factors, cannot be known in advance, but will be experienced only in the actual work situation.Under these circumstances adverse working conditions can have an impact on the level of job satisfaction even if high wages are paid. The purpose of the present paper is to identify determinants of job satisfaction in a model that contains detailed information on both work environment and economic factors. Moreover, we wish to test if employees report the same level of job satisfaction when exposed to a hazardous work environment in which compensations are maximized, as compared with a non-hazardous work environment in which there are no compensatory rewards.The results from the ? rst analysis are of interest because most previous studies on job satisfaction either do not include all economic variables of interest, and are cross-sectional studies not accounting for unobserved heterogeneity, or include only few work environment factors. The second analysis can supplement the theory of compensating wages differentials by introducing more detailed work environment measures and by testing the capability of rewards to compensate workers for hazards in the work environment to an extent that ameliorates the effects on job satisfaction.The work environment factors considered are all evidence-based health risks factors, thereby both long-term effects on work ability and health and short-term effects on employee satisfaction and motivation are considered. The data used in this study are a panel of a representative cohort of Danish employees at two points in time, 1995 and 2000. The data set consists of individual assessments of working conditions and socio-economic data for 3,412 employees (when omitting observations with missing response on any of the items analysed here). The data were collected by the National Institute of Occupational Health in Denmark. . Theoretical background Job satisfaction is not an absolute measure but merely an indicator for a range of job characteristics. Using Lockeââ¬â¢s (1976) de? nition, job satisfaction is a positive emotional state resulting from the appraisal of oneââ¬â ¢s job and it is worth recalling here that such subjective data are generally viewed with suspicion by economists. Freeman (1978) states that the principal problem in interpreting responses to such questions is that they depend not only on the objective circumstances in which an individual is situated, but also on oneââ¬â¢s psychological state.Moreover, the level of job satisfaction may also be in? uenced by ability thus representing unobservable, stable characteristics of individuals. Earlier studies within organizational psychology have shown that the level of job satisfaction varies very little over time, suggesting that it does re? ect underlying stable personal dispositions (see Schneider and Dachler, 1978). This has been tested on a cohort of German employees by Dormann and Zapf (2001) in a review on the studies on the alleged stability of job satisfaction.The result was that after controlling for stable working conditions, the stability of job satisfaction diminishes to no nsigni? cance, indicating that an underlying dispositional in? uence on job satisfaction is not direct, but mediated by working conditions. This also suggests that the level of job satisfaction can be changed by organizational measures. à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd Job Satisfaction, Work Environment, and Rewards 3 A general and well-known model of job satisfaction was developed by Herzberg (see Herzberg et al. 1959). He found that some job factors could only cause dissatisfaction or short-lasting motivation whereas other factors could invoke long-lasting positive feelings towards the job. If job factors are in fact dual with regard to their effect on job satisfaction, the method used for examining job satisfaction should account for this. If only testing for positive or negative associations between the covariates and job satisfaction, information on the factors being only capable of causing either high job satisfaction or low job satisfa ction would most likely be lost.As for the effects of compensatory rewards, this may be essential and consequently separate analyses are undertaken here for the outcome being highly satis? ed with the job and the outcome being dissatis? ed with the job. Many of the earlier studies on job satisfaction have made an analytical distinction between the two genders as there consistently has been reported higher job satisfaction for women; see, for example, Sloane and Williams (2000) and Clark (1997). Where Sloane and Williams ? nd that the differences stem from men and women having different types of work, Clark ? ds that neither different jobs, their different work values, nor sample selection accounts for the gender satisfaction differential. Rather he proposes an explanation based on well-being relative to expectations. A man and a woman with the same jobs and levels of expectations would report identical levels of job satisfaction. But as womenââ¬â¢s expectations are lower than men ââ¬â¢s due to having been more attached to work in the home, they will report higher job satisfaction than their male counterparts even given the same working conditions. This hypothesis is supported by the ? ding that the gender satisfaction differential disappears for the young, the higher educated, professionals and those in male-dominated work places. This can be related to the length of time women have had an established position at the labour market, an issue that has been further exploited in a paper by Kaiser (2005). Here Denmark, Finland, and the Netherlands are the only European countries that do not show signi? cant genderââ¬âjob satisfaction differences. They argue that the genderââ¬âjob satisfaction paradox fades out in the process of ââ¬Ëmodernizationsââ¬â¢ of the labour market.This modernization is facilitated if the welfare state as in Scandinavia and, to a certain extent, the Netherlands supports equal opportunities for women and men by means of, fo r example, kindergartens and homes for the elderly people. A more recent topic within this line of economic literature is based on the theory that the public sector is likely to attract individuals with high intrinsic motivation to care about the recipients of public service or those who thrive on the social recognition they might receive for contributing to an important mission (Benabou and Tirole, 2006).And although the picture is not fully conclusive, studies have in fact shown that publicly employed workers are less motivated by high pay and place a higher value on the intrinsic rewards than employees within the private sector. They are prepared to work for a lower overall pay level than is the case for private-sector employees because they derive satisfaction from participating in the production of a good of high social value; see, for example, Karl and Sutton (1998) and Houston (2000). Ren (2010) points to that value congruence or organization and employees can strengthen the intrinsic motivation. He also investigates whether value congruence can impact the design of the organization and ? nds that value congruence is related to employee participation in decision making and autonomy as opposed to control. Apart from the above discussed differences in the incentive structures in the public and the private sector, there is also a difference in the gender distribution within the two sectors as women tend to be over-represented in the public as well as the non-pro? t sector. Narcy et al. 2008) investigates possible explanations for this and ? nds that the ââ¬Ëfeminizationââ¬â¢ of the public sector can be explained by the fact that women obtain a higher wage gain from choosing this sector than men do, investigating, among other factors, the social objectives pursued by the à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 4 Lea Sell ââ¬â Bryan Cleal public sector. Also ? exible working hours have seemed to attract women. The result in regard to wages was found for Greek data in Demoussis and Giannakopoulos (2007). In Denmark 63. per cent of the employees in the public sector are women whereas this ? gure for the private sector is only 35. 1 per cent (OECD, 1997). According to the previous discussion, a meaningful analytical distinction when studying job satisfaction is between the private and the public sector. Newer studies that have applied this distinction with good results are, for example, Demoussis and Giannakopoulos (2007) and Ghinetti (2007). They use Greek and Italian data, respectively, and the measures are on so-called ââ¬Ëdomain satisfactionsââ¬â¢ representing different facets of the job, instead of a universal measure.Ghinetti examines differences in satisfaction between the private and the public sector in regard to six non-pecuniary job attributes. He ? nds that public and private employees are equally satis? ed on three of the items, that the publicly employed are more satis? ed on two items, and one item with mixed results. Using a division on sector, gender differences can be tested by means of interactions effects. In the present paper, we use a division on sector in combination with tests of gender interaction effects. An often discussed topic in relation to job satisfaction is wage.The general assumption is that higher wage increases job satisfaction, not necessarily because it actually makes you happier in the job, but because a higher wage increases overall utility by increasing total expenditure opportunities. Many studies apply a general job satisfaction measure, which makes it dif? cult to distinguish the two effects. Furthermore, not only absolute, but also relative wage is considered to be positively correlated to the level of job satisfaction. This is when using the wages of other workers having the same characteristics and type of job for comparison; see, for example, Clark (1996).In the present paper, wage is used as one type of reward along wi th recognition and future opportunities at the job. In order not to confuse the relationships between the three types of rewards, we use the absolute wage in the present analyses as opposed to relative wages. The job satisfaction measure applied is a general measure of job satisfaction. Other determinants of job satisfaction often applied in analyses performed within labour economic theory and thus also used in our analyses include education, job tenure, managerial position, the unemployment rate, and marital status and number of children.Tenure and having a leading position have nearly always been found to be positively related to job satisfaction (Clark, 1997). The relationships between job satisfaction, level of education, the unemployment rate, and wages are intertwined and convoluted. Education raises wages and thus job satisfaction. But education also raises expectations with respect to job content and thus the likelihood of experiencing job dissatisfaction. In addition, there is more opportunity for mobility between jobs in the low-wage job market due to fewer matching criteria for taking a job, increasing the likelihood of job satisfaction.Finally, a lower unemployment rate can raise job satisfaction through improved mobility (see Akerlof et al. , 1988). Where possible we use the unemployment rate within speci? c professions (60 per cent in the current sample), otherwise the average unemployment rate is used. Hours of work have been considered as a measure of the disutility of work whereas utility is increasing with increased leisure time. In Denmark, as well as in many other countries, working hours have to a great extent become a non-divisible good as a result of regulation.Moreover, long working hours can be evident both for workers having a very challenging job and for workers just having too much work, as shown by Kristensen et al. (2004). As a result we decided not to use the absolute number of working hours in our analyses and included ? exibili ty of working hours instead. Although work environment has been used extensively in earlier job satisfaction studies, the present article restricts its focus to factors where there is evidence of negative health outcomes. à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing LtdJob Satisfaction, Work Environment, and Rewards 5 A widely used theory within psychosocial work environment research is the demandââ¬â control model, elaborated by Karasek (see Karasek and Theorell, 1990). Job demands encompass quantitative job demands, time pressure, and con? icting job demands whereas decision latitude in contrast is a measure of control and composed of level of job discretion and the degree of in? uence. Workers exposed to high demands and low control have an increased risk for a number of diseases, notably cardiovascular diseases.High job demands in association with low control have also been associated with diseases such as musculoskeletal disorders, psychiatric illne ss, gastrointestinal illness, cancer, suicide, sleeping problems, and diabetes (see Kristensen, 1996). Later studies (e. g. Johnson and Hall, 1988) have shown that a high level of social support can counteract the negative effects of high job strain. A more recent theory is the effortââ¬âreward imbalance model by Siegrist (1996). High effort in combination with low rewards has been shown to have an impact on stress, sudden cardiac death, and hypertension.In this model job demands are a composite measure of time pressure and other quantitative demands, similar to the demands of the demandââ¬âcontrol model. Reward can be in the form of wages, recognition, and opportunities for personal development or career opportunities. In our analyses we integrate all three reward measures in testing if employees report the same level of job satisfaction when exposed to a hazardous work environment in which compensations are maximized, as compared with a non-hazardous work environment in wh ich there are no compensatory rewards.Job security and predictability are related to the conception of status control. Not having a high level of information on decisions that concern the work place is an invisible stressor that has been found to predict heart disease (see Iversen et al. , 1989). In the extensive Whitehall II study set-up in Britain in order to investigate the causes of the social gradient in morbidity and mortality, the impact of privatization on a former civil-servant department when job outcomes were not established was evaluated (see Stansfeld et al. , 1997).In the gap between the announcement of the privatization and the termination phase where the employees had gained more certainty about their future job status, there was an increase in the psychiatric morbidity compared with the morbidity in the period before the announcement of the privatization. Other psychosocial health factors included in the analyses in this paper are being exposed to aggression at the work place and role con? icts. Exposure to con? icts, teasing, or threats of violence can provoke stress, anxiety, and, in the long run, fatigue in the victims (see Hoegh, 2005).Role con? ict is a measure of con? icting demands and unclear responsibilities and is considered a source of chronic stress, also shown to have an impact on job satisfaction (Fisher and Gitelson, 1983). Physical job demands are included using a measure of the frequency of odd working positions, including having the back heavily bent forward with no support for hands or arms, twisted or bent body, hands lifted to shoulder height or higher, the neck heavily bent forward or squatting or kneeling (see Lund and Tsonka, 2003). Noise is measured on a dichotomous scale re? cting if workers are exposed to noise so high that one must raise his or her voice more than 75 per cent of the time in order to communicate with others. For a review of the effects of noise on mental health, see Stansfeld et al. (2000). 3. Method 3. 1 Elaboration of variables In this paper the wording of the question on job satisfaction is: ââ¬ËAre you satis? ed with your job? ââ¬â¢. The answers fall in four verbally labelled and ordered categories. Possible answers are: à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 6 Lea Sell ââ¬â Bryan Cleal Yes, indeedââ¬â¢, ââ¬ËTo some extentââ¬â¢, ââ¬ËNot so muchââ¬â¢, and ââ¬ËNo or very seldomââ¬â¢. For analytical purposes, answers in the category ââ¬ËYes, indeedââ¬â¢ de? ne the outcome high job satisfaction whereas answers in categories ââ¬ËNot so muchââ¬â¢ and ââ¬ËNo or very seldomââ¬â¢ de? ne being dissatis? ed with the job. In general the variables are entered in the model in their original form. However the variable representing high demands in combination with low control, as well as the scale for social support, is composed of several measures. Social support consists of a practical and a psychological dimension, both of which are assessed in the questionnaires.The scales differ slightly from 1995 to 2000 and we have therefore dichotomized in a way that makes them equivalent. Hence we only look at situations where the employee either always receives help, support, and encouragement or not. There are separate questions for social support from colleagues and from leaders or superiors. Not always receiving support from either colleagues or superiors is assigned the lowest level, always receiving support from either colleagues or superiors are the two intermediate levels, and always receiving support from both groups is the highest level.In order to measure demands and level of control, a variable that re? ects the demands in different occupations has been constructed. Demands are de? ned as being high if work demands attention and full concentration almost all of the time, if the pace of work is perceived to be very fast, or when con? icting or unclear job demands are experienced. L ow control is de? ned as a combination of limited in? uence on planning oneââ¬â¢s own work and low job variation. 3. 2 Data and the population Data on work environment and health in the working population were obtained from the Danish Work Environment Cohort Study (DWECS) (see Burr et al. 2003). The panel started out with a simple random sample drawn from the central population register in 1990, consisting of people aged 18ââ¬â59 years per 1 October 1990. People in this panel were interviewed in 1995, 2000, and 2005 and the panel is continuously adjusted for ageing and immigration. The 1990 sample consisted of 9,653 individuals of which 8,664 participated (90 per cent). Of these, 6,067 (70 per cent) were wages earners. The following 1995 sample consisted of 10,702 persons, of which 8,572 participated (80 per cent).Of the participants in 1995, 5,649 (65. 9 per cent) were wage earners, 6. 7 per cent were enterprise owners, and 27. 4 per cent were not in the job market. Of the 5 ,649 wage earners in 1995, 4,647 also participated in the survey in 2000 (82. 3 per cent). The population used for the analyses in this paper are the respondents who were wage earners in 1995 and who also participated in DWECS as wage earners in 2000, corresponding to 3,773 individuals. The sample only contains information about present job in 1995 and 2000, respectively, and on tenure in these jobs.Information on possible intervening unemployment spells is only obtainable when linking the data set to a register of social payment transfers that have not been within the scope of this paper. Job satisfaction has shown to be related to job change as in, for example, Kristensen and Westergaard-Nielsen (2004). As for job change in our population, a total of 1,128 individuals have changed work place in the period. When dividing this subsample on job satisfaction levels as reported in 1995, 49. 7 per cent of those who were not, or only very seldom satis? ed with the job change work place d uring the 5-year period whereas only 32. per cent of those who were highly or to some extent satis? ed with the job have changed job by 2000. Moreover, as wage earners who had a low degree of job satisfaction in 1995 have had a higher à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd Job Satisfaction, Work Environment, and Rewards 7 incentive to leave the work force completely or start their own enterprise by 2000, the ? nal sample may be biased. To estimate the size of this potential bias, all participants in 2000 (including unemployed and enterprise owners) are divided among the four categories of job satisfaction levels reported in 1995.The results are that 21 per cent of those who were not, or only very seldom, satis? ed are not in the work force in 2000. Of those who were highly or to some extent satis? ed with the job, only 14 per cent had left the work force. However, the total amount of dissatis? ed workers who have left the sample amounts to 58 perso ns and attrition should therefore not pose a serious threat to the reliability of results. After deducting observations with missing values on any of the analysed items, the cohort consisted of 3,412 individuals. See Table 1 for sample characteristics. 3. 3 Statistical analysesThe data resulting from measuring qualitative phenomena by the use of questionnaires are most often categorical, ordinally scaled data. This means that they are ordered, but with intervals that might be uneven. One example is measures of job satisfaction using a verbal rating scale, consisting of a discrete number of verbally described ordered categories. This type of data restricts the types of arithmetic operations that can be applied, which in turn limit the range of statistical methods suitable for the analysis. As noted earlier, another problem when analysing job satisfaction is that of unobserved heterogeneity.It causes problems because the regression model is based on the assumption that there is no cor relation between the explanatory variables and the error term. But as the error term captures the variation from potentially omitted variables such as ? xed personal traits that may in? uence the probability of a speci? c outcome on the job satisfaction variable, this type of model error is likely to occur in analyses of job satisfaction. A method to eliminate heterogeneity is the application of conditional likelihood in logistic regression, as shown by Chamberlain (1980) in the case of having a binary response variable.The principle applied here is that when using logistic regression with conditional likelihood and having more than one observation per object, the variables that do not change values are not used in the estimation. Unfortunately this also means that a variable like gender will be omitted from the estimation. The latter problem can be solved by either splitting up the analysis in two parts according to gender or by integrating gender effects as interaction effects, wh ich is the method adopted in this paper.As the scale on which job satisfaction is measured in the present analysis consists of four ordered categories with verbal ratings, ordinal comparability can be assumed and the response variable can be recoded to a binary variable without violating any assumptions. Conditional likelihood estimation is performed using the panel 1995ââ¬â2000. Supplementary ordinary regressions are completed using the cross-sectional data from 2000. Predicted probabilities are generated from the cross-sectional data. Initially, correlation analysis using Kendall Tau was performed on all explanatory variables. The correlation coef? cient was below 0. 0 except between age and tenure, and between education in years and wage. Tenure is used as a substitute for age, as the sign of the correlation between age and job satisfaction also may depend on age (Clark et al. , 1998). Educational levels were dichotomized and tested in the model as with the gender interaction terms. The full model with variables given in Table 1 and Appendix A becomes: à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd Age in years Mean Years of school Mean Std. deviation Professions Vocational training Marital status Cohabiting 39. 7 Public 13. 3 2. 57 34. 2 79. 3 35. 7 Private 995 12. 1 2. 19 53. 5 à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 74. 7 80. 8 54. 4 12. 5 2. 36 40. 9 Private 2000 81. 9 33. 7 13. 7 2. 53 44. 7 Public Net month pay Mean, DKK. Std. deviation Tenure Mean Std. deviation Gender Male Female 64. 9 35. 1 7. 0 7. 52 10,891 4,909 Private Table 1. Summary of key demographic and economic variables in balanced panel (N = 3,412) 1995 36. 6 63. 4 8. 8 8. 10 9,932 4,102 Public 65. 0 35. 0 9. 0 8. 79 13,600 4,667 Private 2000 34. 5 65. 0 11. 4 9. 64 12,123 3,541 Public 8 Lea Sell ââ¬â Bryan Cleal Job Satisfaction, Work Environment, and Rewards 9 JSij = ? i + ? marriedij + ? 2 Childrenij + ? 3High school ij + ? 4Short further educationij u + ? 5 Tenureij + ? 6 Leaderij + ? 7 unemployment rateij + ? 8 Noiseij + ? 9 Physical strainij + ? 10 Influenceij + ? 11High demand-low controlij + ? 12 Job securityij + ? 13 Informationij + ? 14 Role conflict ij + ? 15Social sup port ij + ? 16 Conflict at workij + ? 17 Flexible hoursij + ? 18 Logpay ij + ? 19 Job futurei + ? 20 Recognition leaderi + ? ij . The i subscript refers to different persons and j refers to different measurements for person i, Job satisfaction (JS) is the dependent variable, a the constant, b is the vector of the coef? ients of the explanatory variables, and eij is a random error term. Questionnaire answers on job future opportunities and recognition from leaders are only available for the 2000 cross-section. The estimation method is maximum likelihood and the statistical computer programs used were SAS 8. 2 and STATA 9. 0, the logit procedure and the clogit procedure. Results are presented as factor changes in odds, expre ssing the increase in the odds of being in the group having a high degree of job satisfaction, for a one point, or level, increase in the explanatory variable. 4. ResultsIn this section we present the empirical results based on four sets of analyses. (1) Preliminary regression analyses on gender differences. (2) Main results: Estimating the probability of the outcomes being highly satis? ed with the job and being dissatis? ed with the job using conditional likelihood estimation. (3) An ordinary logistic regression analysis using only data from 2000 with addition of recognition from leaders and future job opportunities to the model. This model is used for predicting the probability of having a high level of job satisfaction when rewards are optimized and work environment factors are at unfavourable levels. 4) A fourth and last analysis has the purpose of validation of the question on job satisfaction and consists of a regression where job satisfaction as response variable is substitu ted by a question on the degree of motivation and engagement in oneââ¬â¢s work. 4. 1 Preliminary analyses on gender differences Initially, tests for gender interaction effects are performed. For private-sector employees, social support shows both a signi? cant gender effect and a general effect on job satisfaction. For public-sector employees job security indicates a signi? ant gender effect and a general effect. In both cases being a woman increases the impact on the level of job satisfaction. The gender interaction effects are veri? ed when running separate regressions on genders still using the division on sectors. The results can be seen in Appendix B. Due to the loss of observations when using ? xed effects regressions these regressions are run on only the 2000 cross-section using ordinary logistic regression on the outcome being highly satis? ed. A few results turn out to be gender speci? : only for publicly employed men, having no education above high school level lowers t he probability of a high level of job satisfaction and having a leading position increases the probability of high job satisfaction signi? cantly. For publicly employed women only, the unemployment rate is signi? cantly and inversely related to the level of job satisfaction. Job security is signi? cant as suggested by the found interaction effects. For privately employed men and women, gender-speci? c effects are in? uence that increases the à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 0 Lea Sell ââ¬â Bryan Cleal probability of high job satisfaction for men, job security that increases the likelihood of job satisfaction for women, and being exposed to aggression at the work place, which is only signi? cant for women. Moreover, the coef? cient of social support is larger for women than for men corresponding to the results of the gender analysis. In regard to wages, the effect is large and positive for both privately employed men and privately employed women but nonsigni? cant for both genders within the public sector.As discussed in the statistical analysis section multicollinarity existed between education in years and wage. Therefore educational levels are entered as separate variables to the model. Ultimately, only having no further education beyond high school and having a short further education were statistically signi? cant (p < 0. 05) and these levels are therefore kept in the model. 4. 2 Results using conditional likelihood on the combined panel of data from 1995 and 2000 The gender interaction effects found and the two variables representing educational level are now entered in the ? al model. The results are shown in Table 2. The left section of the table shows the results when estimating the probability of having a high level of job satisfaction and the right section of the table shows the results when estimating the probability of having a low level of job satisfaction, the latter in order to test for a duality in t he impacts on job satisfaction as discussed in Section 2. Looking ? rst at the results for the economic and demographic measures, the odds of being in the high job satisfaction category are reduced with one-? th for every additional child for private employees, although the latter effect is only borderline signi? cant (p = 0. 077). This result is matched in the public sector, in the way that the odds of having a low level of job satisfaction triple for an additional child. For privatesector employees, having no more than a high school education, opposed to having an educational level above high school, nearly triples the odds of being in the high job satisfaction category and also reduces the odds of being in the low job satisfaction category, although the latter effect is only borderline signi? ant (p = 0. 063). Having a medium length or short further education nearly halves the odds of being highly satis? ed with oneââ¬â¢s job. Educational level does not show any effects of sig ni? cance for public-sector employees. High tenure raises the odds of being in the low job satisfaction category for public-sector employees, a result not matched elsewhere. Within both sectors, the level of job satisfaction seems to be related to the size of the unemployment rate, and the scope of this relation is similar for private and public employees.The sizes of the odds indicate an 8. 3 per cent decrease in the odds of being in the high satisfaction category per per cent increase in the unemployment rate for private-sector employees and a 9 per cent decrease in the odds of being in the high satisfaction category per per cent increase in the unemployment rate for public-sector employees. In regard to occupational health factors, the public and the private sector have four factors in common: role con? cts nearly halves the odds of being in the high satisfaction category in both sectors, odd work positions decrease the odds of being in the high satisfaction category for private employees by one-third, and for public employees by nearly one-half. Increasing the level of information that concerns the work place raises the odds of being highly satis? ed by 71 per cent for privately employed and by 91 per cent for publicly employed workers. For each increase in the level of social support, the odds of being highly satis? ed increase by 58 per cent and 31 per cent, respectively. For public employees, increasing the level of in? ence increases the odds of being highly satis? ed with the job by 71 per cent, and having foreseeable job security above 12 months nearly doubles the odds of being in the high job satisfaction category. For private-sector à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 1. 061 0. 811(*) 2. 881* 0. 558* 1. 009 1. 349 0. 917* 0. 525* 0. 681* 1. 045 0. 965 1. 532 1. 709* 0. 537* 1. 576* 0. 973 1. 246* 1. 698(*) 0. 755* ââ¬â 0. 674ââ¬â1. 672 0. 643ââ¬â1. 023 1. 342ââ¬â6. 186 0. 359ââ¬â0. 868 0. 97 8ââ¬â1. 040 0. 707ââ¬â2. 573 0. 876ââ¬â0. 960 0. 303ââ¬â0. 907 0. 514ââ¬â0. 903 0. 849ââ¬â1. 292 0. 446ââ¬â2. 091 0. 904ââ¬â2. 596 1. 380ââ¬â2. 116 0. 398ââ¬â0. 23 1. 257ââ¬â1. 978 0. 555ââ¬â1. 705 1. 103ââ¬â1. 409 0. 990ââ¬â2. 913 0. 575ââ¬â0. 992 ââ¬â CI 1. 310 1. 047 0. 497 0. 796 0. 974 0. 460 0. 910* 0. 739 0. 579* 1. 710* 0. 595 2. 042(*) 1. 906* 0. 525* 1. 309* 0. 936 1. 035 1. 386 ââ¬â 0. 150* OR ? xed 0. 639ââ¬â2. 682 0. 755ââ¬â1. 452 0. 153ââ¬â1. 618 0. 431ââ¬â1. 472 0. 932ââ¬â1. 019 0. 150ââ¬â1. 417 0. 858ââ¬â0. 965 0. 346ââ¬â1. 576 0. 358ââ¬â0. 935 1. 142ââ¬â2. 559 0. 058ââ¬â6. 084 0. 891ââ¬â4. 680 1. 355ââ¬â2. 681 0. 337ââ¬â0. 817 1. 092ââ¬â1. 569 0. 552ââ¬â1. 589 0. 850ââ¬â1. 260 0. 463ââ¬â4. 154 ââ¬â 0. 027ââ¬â0. 825 CI Public (Reg. 2) 1. 379 0. 803 0. 062(*) 0. 414 1. 046 3. 378 1. 006 3. 843* 1. 238 1. 943* 4. 482* 3. 01 2* 2. 112* 2. 247(*) 1. 496* . 825 0. 913 1. 176 ââ¬â ââ¬â OR ? xed 0. 360ââ¬â5. 274 0. 394ââ¬â1. 639 0. 003ââ¬â1. 157 0. 085ââ¬â2. 022 0. 951ââ¬â1. 150 0. 320ââ¬â35. 729 0. 906ââ¬â1. 116 1. 238ââ¬â11. 926 0. 653ââ¬â2. 347 1. 176ââ¬â3. 212 1. 425ââ¬â14. 091 1. 016ââ¬â8. 933 1. 222ââ¬â3. 650 0. 949ââ¬â5. 320 1. 059ââ¬â2. 114 0. 679ââ¬â4. 902 0. 641ââ¬â1. 300 0. 275ââ¬â5. 038 ââ¬â ââ¬â CI Private (Reg. 3) b 0. 744 3. 396* 11. 731 2. 327 1. 195* 0. 061 1. 017 0. 358 1. 250 3. 186(*) 0. 727 0. 939 2. 052(*) 1. 152 1. 586(*) 4. 557(*) 0. 805 1. 766 ââ¬â ââ¬â OR ? xed 0. 140ââ¬â3. 948 1. 049ââ¬â10. 993 0. 469ââ¬â293. 833 0. 383ââ¬â14. 120 1. 025ââ¬â1. 395 0. 0 0. 861ââ¬â1. 202 0. 046ââ¬â2. 809 0. 573ââ¬â2. 724 0. 975ââ¬â10. 409 0. 071ââ¬â7. 497 0. 127ââ¬â6. 940 0. 96ââ¬â4. 699 0. 348ââ¬â3. 819 0. 936ââ¬â2. 689 0. 962ââ¬â21. 598 0. 372à ¢â¬â1. 740 0. 160ââ¬â19. 521 ââ¬â ââ¬â CI Public (Reg. 4) Low job satisfactionc Dichotomous variables. Gender interaction effects: Male = 1. c Scales are reversed for in? uence, job security, information, social support, and ? exible hours when estimating job dissatisfaction. CI: 95% con? dence interval. Signi? cance levels:(*) 0. 05 < p < 0. 10, * 0. 0000 < p < 0. 05. Number of observations: Reg. 1 = 1,200, Reg. 2 = 650, Reg. 3 = 282, Reg. 4 = 128. -log (Likelihood): Reg. 1 = 317. 1, Reg. 2 = 172. 6, Reg. 3 = 50. 8, Reg. 4 = 27. 3. Pseudo R2s: Reg. 1 = 0. 24, Reg. 2 = 0. 3, Reg. 3 = 0. 48, and Reg. 4 = 0. 38. a Cohabitinga Number of children High school or lessa Short further education Job tenure in years Leader statusa Unemployment rate 1. Noisea 2. Odd work positions 3. In? uence 4. Low controlââ¬âhigh demand 5. Job security 1 yeara 6. Information 7. Role con? ictsa 8. Social support 9. Exposed to aggressiona 10. Flexible hours Monthly pay. Ln kr Male social su pportb Male job securityb OR ? xed Private (Reg. 1) High job satisfaction Table 2. Results from conditional logistic regression, when estimating the probability of being highly satis? ed with oneââ¬â¢s job and being dissatis? ed with oneââ¬â¢s job.Divided on private-sector and public-sector employees Job Satisfaction, Work Environment, and Rewards 11 à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 12 Lea Sell ââ¬â Bryan Cleal employees, three additional factors have signi? cant impacts on the probability of being highly satis? ed with oneââ¬â¢s job: noise halves the odds of having the highest level of job satisfaction; more ? exible working hours increase the odds of being highly satis? ed by 25 per cent; and ? nally the odds of log pay suggest that when log pay is increased by one unit the odds of being in the high satisfaction category increase by nearly 70 per cent.The effect is borderline signi? cant (p = 0. 054). Comparing the results from the conditional likelihood estimation with the results from the ordinary logistic regression analyses (as shown in Appendix B), a few discrepancies emerge: for publicly employed men having no more than a high school education lowers the probability of a high level of job satisfaction and having a leading position raises the probability of a high level of job satisfaction using ordinary regression analysis only. In? uence raises the probability of high job satisfaction signi? cantly for privately employed men but not when using ? ed effects analyses. For public employees, being exposed to aggression at the work place lowers the probability of high job satisfaction when using ordinary logistic regression analysis and the corresponding result from the ? xed effects regression is an increase in the probability of dissatisfaction when being exposed to con? icts. For private employees odd work positions only show an effect in the ? xed effects analysis. Looking at the results of predicti ng being dissatis? ed with oneââ¬â¢s job several factors impact on the probability of both having a high degree of job satisfaction and being dissatis? d with the job. This is the case in the private sector for noise, information, role con? icts, and social support, and in the public sector for in? uence, information, and social support. On the other hand, being exposed to violence, threats of violence or teasing, or having a job with low control in combination with high demands only has an impact on the probability of being dissatis? ed with the job. 4. 3 Hazards and the effects of rewards on the likelihood of being highly satis? ed with the job Following the results from the regressions presented in the previous sections, pay is only a signi? ant predictor of having a high level of job satisfaction in the private sector, and did not seem to have any impact on the probability of being dissatis? ed. Within both labour economic studies and work psychology, future opportunities and recognition are also considered as rewards of work. As additional information is available on future opportunities and recognition in data from 2000, the following analysis incorporates all three types of rewards. In addition, people were asked in 1995 what they considered to be the most important aspect of their work.Of the three possible answers, 11. 2 per cent answered that the pay was good (6. 0 per cent in the public sector and 14. 8 per cent in the private sector), 58. 0 per cent answered that the work interested them (65. 6 per cent in the public sector and 52. 7 per cent in the private sector), and 30. 8 per cent answered that they got along well with colleagues (28. 4 per cent in the public sector and 32. 4 per cent in the private sector). The differences among public and private employees with regard to pay support the evidence from our analyses.However the results also suggest that alternative rewards may be considered although the capability of these rewards to compensa te for hazards in the work environment is more uncertain. The second question we have sought to investigate is whether employees exposed to hazards at work for which they receive above average rewards, when comparing with employees in non-hazardous work with average rewards, report the same level of job satisfaction. This was achieved by means of calculations of predicted probabilities. The factors tested were signi? ant predictors of both having a high level of job satisfaction and being dissatis? ed with the à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd Job Satisfaction, Work Environment, and Rewards 13 job. Initially, a regression on the 2000 cohort integrating recognition from leaders and future possibilities in the model was performed. The results from this regression are shown in Appendix C. The hazards analysed for private-sector employees are high noise, low levels of information and social support, and role con? icts. For the public sector, low l evels of information, in? ence, and social support are chosen. The results from varying the levels of these variables from their best, to their worst case, and at the same time maximizing the three types of rewards are shown in Table 3. The values in column 2 express the probability of being highly satis? ed with the job when each of the six chosen work environment factors are in their most positive position and all other variables are held constant at the mean. Column 3 shows the probability of being highly satis? ed with the job when each of the six hazards is at the most negative level.Columns 4, 5 and 6 give the probability of having a high level of job satisfaction when the individual factors are at the worst case, single rewards are at their best, and all other variables are at their mean. Having the lowest level of information gives the lowest probability of having a high degree of job satisfaction observed for private-sector employees (0. 62). For public-sector employees the likelihood of being highly satis? ed with the job when information is at the lowest level is 0. 56. This is the case when all other variables are held at an average level.Moreover, the probability of being highly satis? ed with oneââ¬â¢s job never exceeds 0. 75 as long as information is low, which is below both 0. 81 and 0. 79, the average probabilities of being highly satis? ed with the job within the public and the private sector. Low in? uence predicts the lowest probability of a high level of job satisfaction for publicsector employees, which is 0. 56. In this case it is not possible to reach the same level of job satisfaction when having the lowest possible level of in? uence, as compared with those experiencing a high level of in? uence even if receiving maximum rewards.The same is evident for social support for employees in both sectors. In contrast, the impacts of high noise or experiencing role con? icts on the probability of having a high level of job satisfaction are, however, neutralized by either the highest level of leader recognition or future opportunities, or a high wage, being among the best-paid 2 per cent in the sample. 4. 4 Hazards and the effects of rewards on the likelihood of being highly motivated in the job The analysis made in Section 4. 3 is repeated now predicting the probability of having the highest level of motivation when the levels of in? ence, social support, and information are at their worst, individual rewards are at their best, and all other variables are at their mean. The results of this regression are shown in Appendix D. Table 4 is analogous with Table 3. The results in Table 4 are consistent with the results in Table 3, except that receiving the highest level of leader recognition now seems to compensate privately employed for a low level of social support. 5. Discussion The way work environmental and socio-economic factors related to job satisfaction was not only in terms of either increasing job satisfaction or not, i. e. eing motivational factors or not. Thus in line with Herzberg et al. ââ¬â¢s (1959) theory some job factors also function as maintenance factors that are only being capable of making employees dissatis? ed with the job. In addition to this, some factors only had the impact of lowering the likelihood of being highly satis? ed with the job. These could be characterized as inconvenience factors with an unsettling effect on the motivation factors. à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 0. 713 0. 618 0. 727 0. 736 0. 563 0. 754 0. 598 . 798 0. 825 0. 881 0. 812 P(High JS) when X at its worst and the rest of the factors at their means 0. 838 0. 879 0. 829 0. 520 0. 721 0. 556 0. 804 0. 727 0. 814 0. 821 P(High JS) when Pay is at maximum, X at its worst, and the rest of the factors at the means 0. 701 0. 848 0. 730 0. 817 0. 743 0. 827 0. 834 P(High JS) when Leader Reco gnition high, X at its worst, and the rest at the means 0. 717 0. 858 0. 746 0. 815 0. 741 0. 825 0. 832 P(High JS) when Future Opportunities are high, X at its worst, and the rest at their means Probability of high Job Satisfaction for private employees when all variables at their mean: 0. 901. Probability of high Job Satisfaction for public employees when all variables at their mean: 0. 8052. Leader recognition is at its highest when the employee has answered ââ¬ËTo a very high degreeââ¬â¢ when asked: ââ¬ËIs your work acknowledged and appreciated by the management? ââ¬â¢ and future opportunities are maximized when the employee has answered ââ¬ËTo a very high degreeââ¬â¢ when asked: ââ¬ËAre the future prospects of your job good? ââ¬â¢. Private sector Noise Information Social support Role con? ict Public sector Information Social support In? uence P(High JS) when X is optimal and the rest of the factors at heir means Table 3. Probability of a high level of Jo b Satisfaction (JS) for varying levels of dissatisfaction factors and rewards (X) 14 Lea Sell ââ¬â Bryan Cleal 0. 268 0. 320 0. 338 0. 408 0. 161 0. 396 0. 467 P(High M) when X at its worst and the rest of the factors at their means 0. 474 0. 532 0. 507 0. 380 0. 453 0. 187 0. 299 0. 353 P(High M) when Pay is at maximum, X at its worst, and the rest of the factors at the means 0. 443 0. 518 0. 230 0. 414 0. 476 P(High M) when Leader Recognition high, X at its worst, and the rest at the means 0. 448 0. 523 0. 233 0. 356 0. 415 P(High M) hen Future Opportunities are high, X at its worst, and the rest at their means Notes: Motivation is at its highest when the employee has answered ââ¬ËYes, indeedââ¬â¢ when asked: ââ¬ËDo you feel motivated and engaged in your work? ââ¬â¢; 39. 2% of the private employees and 46. 3% of the public employees answer ââ¬ËYes, indeedââ¬â¢. Private sector Information Social support Public sector Information Social support In? uence P(High M) when X is optimal and the rest of the factors at their means Table 4. Probability of a high level of motivation (M) for varying levels of dissatisfaction factors and rewards (X)Job Satisfaction, Work Environment, and Rewards 15 à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 16 Lea Sell ââ¬â Bryan Cleal While adding to the credibility of results, many respondents unfortunately are lost when using conditional likelihood estimation as those with none changing characteristics are dropped from the analysis. When comparing the results of the ordinary regression analyses with the results using conditional likelihood estimation it did not seem that controlling for ? xed effects alters results in regard to the subjective measures used.A possible explanation is that most answers are put as frequencies of exposure during working hours leaving less room for misconceptions of the questions. About two-thirds of the results on work environment variables were comm on for public- and private-sector employees, with effects of just about the same size. Common factors were odd work positions and role con? ict, both factors lowering the probability of having a high level of job satisfaction, and information on decisions that concerns the work place and social support, of which higher levels predicted being highly satis? d with the job and lower levels predicted job dissatisfaction. Factors being speci? c for the private sector were noise and a combination of low control and high demands, whereas exposure to aggression at the work place and level of in? uence only seemed to have an effect on public employees. Being exposed to violence, threats of violence or teasing, and having a job with low control in combination with high demands are examples of maintenance factors as the extent of their impact is con? ned to negative outcomes.In accordance with our results, public employees have been shown to have an increased risk of experiencing con? icts, te asing, or threats of violence at work (see Hoegh, 2005) whereas jobs with low control and high demands are typically found on industrial work sites within the private sector. In testing the ameliorative capability of rewards to compensate for the negative effects on job satisfaction deriving from exposure to (primarily psychosocial) hazards in the work environment, our results indicated only a limited effect for this type of compensating differential.In particular, rewards could not neutralize the effects on job satisfaction when employees have low levels of information on decisions that concerns the work place, social support, or, as a result for public employees only, in? uence. Most previous studies searching for evidence of compensating wage differentials for work environment hazards have been concerned with observable occupational health hazards (see Rosen, 1986), an exception being for very stressful work (French and Dunlap, 1998). The results were duplicated and even more pro nounced when the analysis was repeated substituting job satisfaction with motivation.Where the same fraction of public employees and private employees reported being highly satis? ed with the job, there was a discrepancy among the two sectors when comparing the fraction of employees reporting to be highly motivated. Thirty-nine per cent of the private employees and 46 per cent of the public employees reported to be the highly motivated. These results also correspond to the result that more public than private employees report that the most important aspect of their work was that the work interested them (66 per cent versus 53 per cent).The differences are small but the results support the theory that public employees should have higher intrinsic motivation (Benabou and Tirole, 2006). As wages did not show any signi? cant impact on the level of job satisfaction for public employees and neither had any signi? cant compensating value in regard to certain hazards at the job, the results also point to that publicly employed workers are less motivated by high pay and place a higher value on the intrinsic rewards as also seen in Karl and Sutton (1998) and Houston (2000).Very low probabilities of having a high level of job satisfaction (0. 56) and being highly motivated at the job (0. 16) were evident for public employees with the lowest level of in? uence. This clearly suggests that lack of in? uence can demotivate public employees and points to that à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd Job Satisfaction, Work Environment, and Rewards 17 intrinsic motivation can be undermined if people feel controlled, and have little autonomy and freedom in performing work tasks (Deci and Ryan, 1985).Moreover, in the long run, lack of autonomy can pose a threat to value congruence between the employees and the organization, as suggested by Ren (2010). In regard to the results concerning gender differences, job security showed a general positive ef fect on job satisfaction as well as a gender-speci? c effect for employees in the public sector, suggesting women pursue job security more than men. For private employees, any effect of job insecurity would be dissatisfaction with the job and the size of the effect was just about the same for the two genders.In a study by Dââ¬â¢Addio et al. (2003), job security was found to have the same effect for men and women after adjusting for ? xed effects. Without adjusting for ? xed effects, men seemingly valued job security the most. In the study by Clark et al. (1998), they ? nd that the extent to which women or men pursue job security varies among countries and that the differences are relatively small. These other studies have split the analyses on gender, which complicates comparison, and the differing time span of years over which the observations are made most ikely has an effect too. Clark et al. (1998) also ? nd that women report having good relations at work more often than men. Whereas Sloane and Williams (2000) ? nd that good interpersonal relations are most important for women. This is consistent with our ? nding that among private employees, women value social support more than men. The impact on job satisfaction from wages may also re? ect an effect of satisfaction with the job that derives from increased total expenditure opportunities as the question on job satisfaction in our study is one that re? cts overall job satisfaction. The results may also be dependent on the given wage structure as both wages and wages dispersion are lower within the public sector than within the private sector in Denmark at the time (Wadensjo, 1996). Finally, the impact on job satisfaction from the unemployment rate is large. Dââ¬â¢Addio et al. (2003) found a similar negative correlation between job satisfaction and the rate of unemployment. In both the study by Dââ¬â¢Addio et al. (2003) and our study, this relation is only signi? cant after controlling for ? xed ef fects.That is, apart from the result when making a separate analysis on gender and sector. It is noteworthy that the unemployment rate has these clear derived effects on the subjective feelings towards the job. According to the studies by Akerlof et al. (1988), a low unemployment rate makes it possible for unsatis? ed employees to change to jobs with more desired characteristics. Appendix A: List of work environment variables 1. Noise: Two levels according to answer to the below: 3/4 or more of the work day being exposed to noise that high that one must raise the voice to be able to speak with others. . Odd work positions: A score with a one point increase when respondents have marked a positive answer to the following questions: 3/4 or more of the working hours the work entails work with: 1. The back heavily bended forward with no support for hands or arms. 2. The body twisted or bended in the same way several times an hour. 3. The hands lifted to shoulder height or higher. 4. The neck heavily bended forward. 5. Squatting or kneeling. à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd 18 Lea Sell ââ¬â Bryan Cleal 3. In? uence: Four levels; Can you plan your own work? 4.Low controlââ¬âhigh strain: In? uence: Four levels; Can you plan your own work? Job variation: Four levels; Is your job varied? Time pressure: Recoded into two levels; 1995: Does your work entail that you have to work under time pressure in order to get certain pieces of work done? 2000: Is it necessary to work very fast? Mental demands: Does your work demand all your attention and concentration? 5. Job security: Two levels according to: (1995): Certain or pretty sure of keeping the job the next 12 months. (2000): The present job is not a ? xed-term appointment with less than 12 months left. . Information: Four levels; Are you informed about decisions that concern your work place? 7. Unclearness of role and con? icting demands: Two levels according to the consent or not of either of two statements: It is clear what my responsibility. I experience con? icting demands in my work. 8. Social support: (four levels ââ¬â No support, always support from colleagues but not always from superiors, always support from superiors but not always from colleagues, always support from colleagues and superiors) 1995: Do you receive help and encouragement from your superior/colleagues? 000: How often do you receive help and support from superior or colleagues? 9. Con? icts, teasing, unwanted sexual attention, threats, or violence (two levels): 1995: Are you exposed to any form of unpleasant teasing, unwanted sexual attention, threats of violence, or violence at your work place? (Not reporting any incidents constitutes a ââ¬Ënoââ¬â¢) 2000: Have you been exposed to unpleasant teasing, unwanted sexual attention, threats of violence, or physical violence at your work place within the last 12 months? (Not reporting any incidents constitutes a ââ¬Ënoâ⠬â¢) 10.Flexibility of work schedule: Four levels according to the time space within a respondent can vary the daily working schedule without giving further notice. Can you change the placing of your working hours from day to day without making prearrangements, e. g. meet at work late or leave work early? 11. Recognition: Four levels: Is your work acknowledged and appreciated by the management? 12. Future opportunities: Four levels: Are the future prospects of your work good? à © 2011 CEIS, Fondazione Giacomo Brodolini and Blackwell Publishing Ltd Job Satisfaction, Work Environment, and Rewards 19Appendix B: Estimating high job satisfaction on the 2000 cross-sectional data. Divided on gender Men Private (Reg. 1) Women Public (Reg. 2) Private (Reg. 3) Public (Reg. 4) Coef. Cohabitinga Number of children High school or lessa Short further education Job tenure in years Leader statusa Unemployment rate 1. Noisea 2. Odd work positions 3. In? uence 4. Low controlââ¬âhigh demand 5. J ob security 1 yeara 6. Information 7. Role con? ictsa 8. Social support 9. Exposed to aggressiona 10. Flexible hours Monthly pay. Ln kr Standard error Coef. Standard error Coef. Standard error Coef. Standard error 0. 258 -0. 067 0. 237 0. 437* 0. 010 0. 181 -0. 011 -0. 587* -0. 176 0. 244* -0. 658 0. 087 0. 475* -0. 626* 0. 371* -0. 294 0. 175* 0. 639* 0. 1896 0. 0728 0. 1999 0. 1916 0. 0086 0. 2451 0. 0295 0. 2142 0. 1062 0. 0906 0. 4282 0. 3488 0. 0926 0. 1441 0. 0678 0. 2811 0. 0528 0. 2705 0. 1700 -0. 078 -0. 638* 0. 060 -0. 004 0. 743* 0. 010 0. 104 -0. 493* 0. 395* -0. 919 -0. 292 0. 759* -0. 578* 0. 314* -0. 732* 0. 143 0. 066 0. 2248 0. 0860 0. 2592 0. 1890 0. 0093 0. 3642 0. 0223 0. 2853 0. 1827 0. 1190 0. 6509 0. 2948 0. 1206 0. 1632 0. 0742 0. 1916 0. 0598 0. 2794 0. 307 -0. 026 0. 286 -0. 481* 0. 006 0. 348 0. 021 -0. 529(*) -0. 26 0. 121 -0. 991 0. 469* 0. 607* -0. 435* 0. 459 -0. 348* 0. 171* 0. 611* 0. 2327 0. 1004 0. 2709 0. 2177 0. 0109 0. 5299 0. 0369 0. 2808 0. 14 76 0. 1252 0. 5711 0. 3909 0. 1390 0. 2099 0. 0856 0. 2922 0. 0685 0. 2802 0. 167 -0. 015 -0. 117 -0. 1656 0. 010 -0. 267 -0. 029* -0. 044 -0. 380* 0. 247* -0. 003 0. 369* 0. 623* -0. 542* 0. 362* -0. 335* 0. 104* -0. 092 0. 1477 0. 0612 0. 1804 0. 1349 0. 0070 0. 2914 0. 0139 0. 1963 0. 1126 0. 0880 0. 5338 0. 1888 0. 0896 0. 1212 0. 0508 0. 1397 0. 0471 0. 2195 a Dichotomous variables. CI: 95% con? dence interval. Signi? cance levels: (*) 0. 05 < p < 0. 10, * 0. 000 < p < 0. 05. Number of observations: Reg. 1 = 1,356, Reg. 2 = 959, Reg. 3 = 728, Reg. 4 = 1,754. -log (Likelihood): Reg. 1 = 639. 3, Reg. 2 = 483. 2, Reg. 3 = 363. 1, Reg. 4 = 907. 1. Pseudo R2s: Reg. 1 = 0. 17, Reg. 2 = 0. 18, Reg. 3 = 0. 17, and Reg. 4 = 0. 13. Appendix C: Estimating high job satisfaction on the 2000 cross-sectional data (Reg. 1) (Reg. 2) Private (N = 2,057) Public (N = 1,296) OR Cohabitinga Number of children High school or lessa Short further education Job tenure in years Leader statusa Unemploymen t rate 1. Noisea 2. Odd work positions 3. In? uence 4. Low controlââ¬âhigh strain . Job security 1 yeara 6. Information P>|z| CI lower CI higher OR P>|z| CI lower CI higher 1. 358 0. 934 1. 361 0. 653 1. 016 1. 252 1. 006 0. 628 0. 845 1. 121 0. 464 1. 186 1. 430 0. 042 0. 263 0. 064 0. 004 0. 024 0. 323 0. 796 0. 008 0. 058 0. 139 0. 033 0. 535 0. 000 1. 011 0. 829 0. 982 0. 488 1. 002 0. 802
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